How Swisscom's Company-Wide Knowledge Platform Enables Community-Driven, Crowd-Sourced Expertise and Knowledge Exchange

Known as one of the country’s most innovative and sustainable companies, Swisscom is the leading provider of communication, IT, and entertainment services in Switzerland.

With almost 20,000 employees, it’s one of the largest employers in the country, and has an ambition to create a collaborative, modern culture for everyone that works there; a culture that makes it easy for people to access the tacit knowledge they need to work more efficiently.

In 2014, Swisscom kick-started a ‘Work Smart’ initiative with these aims in mind. The goal was to use state-of-the-art technology to break down internal silos, provide fast access to strategic knowledge, and help new employees get up to speed with the products, services, and internal systems they needed to understand for their day-to-day work.

Download this white paper to learn how Swisscom was able to create a collaborative, open-book workplace using Starmind.