An Introduction to Shared Services & Outsourcing and the SSON

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First and foremost: a Community As an organization, SSON is a lot of things to a lot of different people: we serve a geographical need (where are you based? where do we run our conferences? where can you meet other practitioners?), we provide commodities that are useful to you (events, webinars, white papers, training, articles), we serve your information requirements (how do you build a shared services model? what should you know about customer service? where is Wuhan and why is it importan...
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