G6 Europe 2011 - Ritesh Idnani, COO, Infosys BPO

Add bookmark

When you consider the three "legs" of a BPO relationship -- advisor, provider, and client – it’s on the client side that there is room for development, in terms of "maturity, says RiteshIdnani, COO of Infosys BPO.
To watch this video get free access