Successful SSO 'Micro-Learnings' from Monsanto and PepsiCo

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What was the biggest SSO-related challenge you faced over the past year? And how did you overcome it?

These are the kinds of questions PepsiCo's head of Finance SSC [LatAm] and Monsanto's Global Finance Operations Lead are answering. In particular: how did PepsiCo consolidate two SSCs, and how did Monsanto overcome the perception of poor customer service?

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