The Shared Services & Outsourcing Network Sponsors


Automation Anywhere

Automation Anywhere

With built-in cognitive solutions and analytics, Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform. Over 500 of the world’s largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the world’s best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade.

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Basware

Basware

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BlackLine

BlackLine

BlackLine is the leader in Enhanced Finance Controls and Automation software and the only provider today offering a completely integrated cloud platform—built from a single code base that supports the entire record-to-report process, as well as a host of other key accounting and financial processes.  BlackLine’s Finance Controls and Automation Platform increases business efficiency and visibility, while ensuring the highest degree of balance sheet integrity.

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BlackLine

BlackLine

BlackLine is the world’s most trusted solution for Finance Controls and Automation.Nearly 2,000 companies, across all industries and in more than 130 countries, trust BlackLine software to automate and manage complex, manual and repetitive accounting processes, ensuring balance sheet integrity and confidence in their financial statements. The BlackLine Finance Controls and Automation platform helps organisations to fill in the gaps left by ERP and CPM systems and thereby strengthen controls, lower compliance risks, and introduce greater efficiencies and visibility into every step of the accounting process – including financial close, reconciliation management, journal entry management, intercompany transaction management, and controls assurance.BlackLine enables clients to move beyond the antiquated record-to-report process and helps accountants and finance professionals work smarter and more efficiently with a new approach known as Continuous Accounting. Continuous Accounting represents a dramatic shift in the way organisations manage the accounting function, with automation and controlled workflows allowing tasks typically performed during the period-end to instead be embedded within day-to-day activities. The time previously spent by staff reconciling and verifying data that had built up over the period, can now be better spent performing analysis and examining trends and their impact. The company has also been named by Gartner as a Leader for Cloud Financial Corporate Performance Management (FCPM) Solutions, with Gartner positioning BlackLine in the Leaders Quadrant of its recently released 2017 Magic Quadrant for FCPM.

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Blue Prism

Blue Prism

U.K.-based Blue Prism (AIM:PRSM) delivers the world’s most successful digital workforce. The Company’s robotic process automation (RPA) software operates within the most demanding enterprise administrative environments, eliminating high-risk, manual, rules-based and repetitive tasks to create a more agile, cost-effective and accurate digital workforce. Blue Prism provides a scalable and robust execution platform for best of breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform for the digital enterprise. The Company has executed more than a billion transactions for enterprises including Aegon, BNY Mellon, Commerzbank, IBM, ING, Maersk, Nokia, Nordea, Procter & Gamble, Raiffeisen Bank, Siemens, Westpac and Zurich. For more information visit www.blueprism.com and follow the company on LinkedIn and Twitter.

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Blue Prism

Blue Prism

Founded in 2001, Blue Prism is the leading provider of enterprise-class Robotic Process Automation (RPA) software. 

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CIMA

While most GBS organisations covet talent management capabilities, few know how to develop, deploy and sustain them. This paper describes how world-class GBS organisations manage talent more effectively than their peers. It also outlines several steps that GBS organisations can take to begin closing the talent-management gap by focusing on building new career paths for their people.

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Celonis

Celonis

Celonis is the world's leading process mining company. The innovative big data technology applies machine learning across all company data to provide full, unbiased visibility into all business processes, uncover bottlenecks, and provide prescriptive recommendations on how to eliminate them effectively. Enterprises in over 25 countries trust Celonis to visualize, analyze and maximize the efficiency of their operations. Celonis is based in Munich with offices in the U.S. and the Netherlands.

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Chazey Partners

Chazey Partners

Chazey Partners Inc is a practitioners-led management advisory business. They bring together a unique wealth of experience, empowering their clients to strive for world class excellence through Business Transformation, Shared Services & Outsourcing, Technology Enablement and Corporate Strategy Optimization.They pride ourselves in having built, operated and turned around some of the world's most highly commended and ground-breaking Shared Services Organizations, and for implementing many highly successful multi-sourced delivery solutions. Over the last 20 years, they have delivered numerous programs globally, in the US, Canada, UK, Continental Europe, Ireland, India, Eastern Europe, South America, Singapore, Australia, China, Middle-East and Africa.

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Concur

Concur

Concur is a leading cloud-based provider of integrated travel and expense management solutions. Our easy-to-use, web-based and mobile solutions adapt to each employee’s preferences and scale to meet the needs of companies large and small. No matter what size the organisation, we help control costs and save time. The Concur® Connect platform allows an entire ecosystem of end users, customers, suppliers, and solution partners to access and extend the Concur® T&E cloud, which delivers travel and expense solutions and services otherwise unavailable to them. Learn more at www.concur.co.uk

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Concur APAC test

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Connected Insight

Connected Insight

Connected Insight: We are “Transformation Apps + Consulting”, built on a foundation of deep experience in both consulting and industry. Our focus is to help you take bigger steps, move faster and have an easier time doing it. Our cloud-based apps for shared services and transformation analytics are innovative and unique. You no longer have to work with the limitations of ERP data or call in a small army of consultants to spends weeks gathering data and compiling presentations. You now own the process and the insight.Our first app Center Connect is purpose-designed for shared services, enabling you to see resource, cost and performance KPI’s from multiple dimensions. The analytics and dashboard structure give you the insight required to drive performance and engage your business partners. You are able to set informed targets, identify and track actions, and monitor performance improvement. All of this is powered through a highly efficient data gathering process which eliminates reliance on ERP cost center data. Deployment is done in a week. And if you want to import ERP transaction data to generate additional KPI calculations we can do that too.Our second app Enterprise Connect is on the way! Enterprise is your platform for end-to-end transformation of a function, whether it’s finance, procurement, IT, HR. Using the same highly efficient data gathering process as Center Connect you will get fast visibility to a broad set of transformation related analytics across multiple custom-defined dimensions of your organization. Want to see “FTE’s per Billion revenue” as a global average compare to benchmarks? Then by business unit, then by division, then by region and even by country? It’s all at your fingertips. Wondering how your business case is tracking for that merger integration or the ERP deployment? Log in instead of launching a research project. The data and analytics are integrated with Center Connect, so what you see is true end-to-end analytics powered by end-to-end data.Our consulting focus helps you harness the insight. It’s that simple. Our saying “take bigger steps, move faster and have an easier time doing it” really is what we do. And with our apps we do it in an innovative way that empowers you and your team. You can reach us at hello@connected-insight.com .

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Connected-Insight

Connected-Insight

Finance transformation apps + consulting

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HARDtalk Episodes

HARDtalk Episodes

Presented by Deborah Kops, who is recognized as the true First Lady of Shared Services & Outsourcing, SSON HARDtalk discusses the underlying issues that everyone is thinking, but few will actually voice, with the most influential executives involved in Shared Services and Outsourcing.Episodes are available for all SSON members and if you are not yet a member simply subscribe to watch one of the most hard hitting and honest accounts of what is actually happening within Shared Services and Outsourcing.

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HPA

HPA

HPA, A Cognizant Company, eliminates the risk and cost of robotic process automation with Robots-as-a-Service. We guarantee no cost until robots are in production, upfront at-risk outcome pricing, and built-in security that exceeds the highest standards. The proof is in our results: every day over 1,500 HPA robots adjust greater than 150,000,000 USD, process tens of thousands of health insurance claims, and update data across thousands and thousands of fields in SAP, Facets, Siebel, Peoplesoft, and countless other systems including in-house applications across web, terminal, Windows, Linux, and MacOS. HPA RaaS is in 50 large enterprises across Healthcare, Financial Services, Consumer Goods, and other industries and has automated more work than any other automation service. Across the United States, South America, and Europe, all of our clients are referenceable. Further, HPA is backed by Cognizant (NASDAQ: CTSH), a Fortune 500 global leader in IT and business process services, so clients trust the reliability and security of the work we do together daily. Learn more at http://hpa.services

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ISG

ISG

Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience and global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 900 employees and operates in 21 countries.

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ITESOFT

ITESOFT

ITESOFT is an international software vendor of multichannel document capture and process automation solutions aimed at accelerating, streamlining, and securing document-centric business processes. Leveraging its specialized R&D labs and research programs, the performance and innovation of ITESOFT’s solutions have helped the company gain the status of an internationally recognized leader beyond its number1 market position in France.ITESOFT deploys its solutions to automate critical business processes for over 1,000 clients in large- to mid-sized organizations and SMEs in 29 countries, handling more than a billion documents every year across business sectors.

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KPMG International

KPMG International

KPMG is a global network of professional firms providing Audit, Tax and Advisory services. They have 189,000 outstanding professionals working together to deliver value in 152 countries. With a worldwide presence, KPMG continues to build on their successes thanks to clear vision, defined values and, above all, their people. Their industry focus helps KPMG firms’ professionals develop a rich understanding of clients'​ businesses and the insight, skills and resources required to address industry-specific issues and opportunities.The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.  Each KPMG firm is a legally distinct and separate entity and describes itself as such.

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Kofax.

Kofax.

Kofax® is a leading provider of software to simplify and transform the First Mile™ of customer engagement. More than 20,000 customers globally rely on Kofax software to differentiate and grow. The Kofax Kapow™ robotic process automation and integration software platform provides the fastest way to acquire, enhance, and deliver information—especially from websites and web portals—to an organization’s business applications and processes, without the need for coding. Information that was previously unattainable, unusable or costly to integrate becomes readily consumable to drive productivity and add insight into the decision making process. 

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NICE Systems

NICE Systems

NICE enables organizations to deliver an effortless, consistent and personalized experience throughout the customer journey. Our solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged.NICE uniquely provides a Robotic Automation solution which spans across the semi-assisted and the fully automated workflow scenarios. The solution includes a central management module which oversees the queuing of automation tasks, monitors process completion and system livelihood, and alerts on outstanding issues in real-time.

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NICE Systems

NICE Systems

NICE enables organizations to deliver an effortless, consistent and personalized experience throughout the customer journey. Our solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged.NICE uniquely provides a Robotic Automation solution which spans across the semi-assisted and the fully automated workflow scenarios. The solution includes a central management module which oversees the queuing of automation tasks, monitors process completion and system livelihood, and alerts on outstanding issues in real-time.

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NelsonHall

NelsonHall

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Neocase Software

Neocase™ Software is a leading provider of integrated HR and Finance service delivery solutions. We enable large and mid-size organizations to reduce costs, standardize processes and improve employee, customer and supplier relationships. This is typically achieved within shared service centers and global business services environments. Through advanced case management, powerful business process automation, a rich knowledge base, personalized self-service and deep analytics, our software streamlines service delivery.

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OnBase by Hyland

OnBase by Hyland

OnBase is a single enterprise information platform for managing content, processes and cases. OnBase has transformed thousands of organisations worldwide by empowering them to become more agile, efficient and effective.

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Option3

JiffyRPA - Option3’s Robotic Process Automation platform with true cognitive capabilities - helps businesses automate tasks through intelligent robots that can detect and adapt automated scenarios based on change. This allows organizations to utilize their staff more productively, without having to worry about tasks that are critical yet add no value to the system. Right from processing unstructured data that is captured in different formats, to making cognitive decisions and using NLP and ML based algorithms, JiffyRPA has helped customers achieve close to 90+% of automation. This is significant as most of the traditional RPA solutions are rule based and only achieves lower automation levels for complex processes. 

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