Anil Prem DSouza
Say ‘Goodbye’ to E-mails and Tickets in Shared Services. Say ‘Hello’ to Social Technology and Collaborative Governance
June 26 by Anil Prem DSouzaAlthough not quite a regular Facebooker, I occasionally find myself pulled into opening my FB account to see what's happening in there. One of the things that recently caught my attention was that F...
New Thoughts on the Age-old Debate: Make or Buy?
May 19 by Anil Prem DSouzaPlanning to start a Shared Services for your organization? With so many things to decide as part of your Shared Services Business Case, one of the first and the most difficult decisions that you nee...
Are You Geared Up for the Shared Services Revolution?
March 04 by Anil Prem DSouzaHistory always amazes me. There are so many instances when events repeat themselves in almost exactly the same way. For example, it’s amazing to see how the current Shared Services indust...
Big Data – Big Headache?
August 15 by The Shared Services & Outsourcing Network Editor
Big Data – Big Headache? Not really. Although we are drowning in huge amounts of data generated, if you maintain strict segregations between what’s relevant to business targets, and wh...
