New Thoughts on the Age-old Debate: Make or Buy?

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Planning to start a Shared Services for your organization? With so many things to decide as part of your Shared Services Business Case, one of the first and the most difficult decisions that you need to make is whether to build an Internal Shared Services Center or to outsource it. Being a Navy person at heart, I reflect on this differently: What would happen if we outsourced the country's Defense Forces to soldiers of a different country? Would the outsourced soldiers fight with the same sp...

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