Anil Prem DSouza

With OPEC not being able to control oil prices due to increased availability of cheap oil, economic pressures continue to hound organizations in the Kingdom of Saudi Arabia and other GCC countries. Ma...

With the Shared Services Model gaining popularity across the globe, many mid-sized companies are now looking at implementing Shared Services Models to enable their businesses. I recently had the opp...

I have recently been running a lot of workshops for Senior Shared Services Leaders in GBS, Finance, HR, Procurement and IT, across the APAC region in which we’ve been discussing different a...

I recently met the CEO of a very unique IT-enabled wellness start-up company called Zoojoo.be. Avinash Saurabh is developing this unique way of helping employees become and remain fit, both mentally...

Although not quite a regular Facebooker, I occasionally find myself pulled into opening my FB account to see what's happening in there. One of the things that recently caught my attention was that F...

Planning to start a Shared Services for your organization? With so many things to decide as part of your Shared Services Business Case, one of the first and the most difficult decisions that you nee...

History always amazes me. There are so many instances when events repeat themselves in almost exactly the same way. For example, it’s amazing to see how the current Shared Services indust...

Outlook as an Incidentt Management Tool How to Use Simple Tools like Excel and Outlook to Drive Efficiency Across Shared Services That was the theme of a recent article on simple working tools b...

Studies have shown that more than 70% of IT initiatives fail, especially CRM initiatives. Why do they fail? Is it because they’re not using the right technology? Or is it because they’re...

Very recently, the organization that we have outsourced our services to in India had to undergo an internal audit from our global audit team from Switzerland. The auditors, as part of the pre-work f...

What can shared services learn from the discipline of military operations? Microland's Anil Prem DSouza leverages the effectiveness he learned in the Indian Navy to the Business Shared Services impl...