Say ‘Goodbye’ to E-mails and Tickets in Shared Services. Say ‘Hello’ to Social Technology and Collaborative Governance

Although not quite a regular Facebooker, I occasionally find myself pulled into opening my FB account to see what's happening in there. One of the things that recently caught my attention was that Facebook has started tracking trends of emotional feelings, such as "feeling loved" or "feeling down" and many more emotions that we humans generally display. I immediately recalled the ‘90s Batman movie, "Batman Forever". The Antagonist, Jim Carrey, aka "The Riddler", develops a device that re...
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