back office
The Rise of Front and Middle Office Process Outsourcing
October 19 by Bob CecilBusiness services organizations are continuing to add scope beyond traditional back office functional processes.
Market Report: The Top Technologies Enabling Front-Middle-and-Back Office Integration
November 30 by Evan BeebeThe enterprise isn’t static and process management needs to have the tools that can respond to the organization as it changes. This market report will discuss the strategic benefit of combining front-...
SSON Podcast: Revlon's CFO Juan Figuereo
January 15 by Seth AdlerRevlon's recent CFO, Juan Figuereo, says RPA is a significant opportunityRecently retired EVP & CFO of Revlon Inc, Juan Figuereo joins us and notes that upon reflection the shared services industr...
Optimized Back-Office Management Process: Self-Assessment Survey [Instant Feedback]
November 18 by SSONHow Well Are You Managing? Back-office managers and executives are the unsung heroes of business. They meet their financial goals while balancing service quality, productivity, employee &am...
SSO Week Review: Why It’s Still Primarily About … People
July 01 by Shared Services & Outsourcing NetworkWhile trends come and go, one thing is for certain: the people working in shared services are a resilient lot. At Shared Services and Outsourcing Week Europe, where we celebrated our 15th anniversary,...
Canada's Workforce Ranks in the Top 10 in the World – What That Means for You
October 13 by SSONNova Scotia attracts more investment than any other state or province in North America. Here's why [click image]: Find out why Manulife, a leading financial services group with principa...
Shell has offshored 8,000 jobs!
February 08 by Rakesh SanganiShell has offshored over 8,000 back office posts to cheaper offshore locations over the last five years. The figure was officially announced by the oil giant and it has slashed a total of $4 billion...