risk management
"Dark Towers" – and What Happens if you Get Complacent
February 24 by Barbara HodgeA stark reminder of why SSOs matter – and how to guard against complacency in your Centers of Expertise
Contracting: the First Step in a Change Management Program
June 25 by The Shared Services & Outsourcing Network EditorEd Hansen has seen some mistakes in his career. But the one he says may be the biggest lost opportunity is not leveraging the contracting process as the first step in a change management program. E...
Finance Leaders Need to Balance Role Expansion Against Risks
February 07 by SSON EditorThese are tough times for Finance leaders. While the more forward-thinking among you understand the unique risks of your expanding role, mitigating against these risks is a challenge. Here&rsq...
Risk Mitigation and Industry Expertise Drive Finance Leaders to Seek New Solutions
December 03 by Raymond TyneWith more and more F&A leaders ready to incorporate outsourcing as a value driver today, Barbara Hodge asks Raymond Tyne, Practice Director for Wipro BPO's F&A activities, what his clients' top prio...
Developing a New Workforce Model For the Future
March 20 by Shared Services & Outsourcing NetworkCompanies that are not proactive, warns Littler, won't be able to compete. The Detroit auto industry is cited as a prime example, crippled by labor unions and suffering from a lack of flexibility...
P&G minimizes operational risk through Master Data governance
January 17 by SSONP&G Minimizes Operational Risk Through Master Data Governance Just one mistake can cost millions of dollars in lost business. P&G's Master Data team makes sure this doesn't happen If there's one...
Global Supply Risk Management
October 17 by Atul VashisthaToday, outsourcing has become a mainstay of corporations. It is mainstream, it is global and it is rapidly changing. This dynamic has a huge impact on the competitiveness of global corporations. Yet...
Risk, Value Creation & Contract Management
April 23 by SSONAlan Schenk, Vice President of Common Process, Contracting & Integrating at BP Exploration and Production outlines the critical role that contract management plays in today's oil and gas industry...
Seven Guideposts to Achieving the Impossible
April 04 by Guy L. SmithIt won’t take you long to recall the last time at work somebody resisted changing something. From the mundane and unimportant like changing the stationary, the look of the bulletin board, the...
What do you need to know about Risk Management?
January 01 by SSONWhat’s behind SSOPro? You’ve heard about the 10 core competencies that we have identified, and you may even have seen one of the live demos. But what can an online learning program s...
Business Contingency Planning when Disaster Strikes
May 01 by SSONWith the swine flu erupting in Mexico City earlier this month, the impact on businesses was expected to be severe. It is proving a test not only to captive SSOs but also to the burgeoning outsourcin...