Whitepapers & Industry Reports
The Shared Services and Outsourcing Network (SSON) is devoted to providing shared services professionals with the most comprehensive selection of case studies and white papers on the internet. All members of our site can explore specialised shared services research through our collection of reports, which aim to educate global business services leaders as they make complex decisions that drive growth, innovation and ROI.
From Procure to Pay - Let Intelligent BOTS Do It All (eBook)
March 30 by SSON Industry ReportsApplying the RPA + AI = Intelligent Automation formula to P2P processes enables teams to focus on problem solving, analyzing trends and serving customers instead of cut-n-paste.
Process Excellence for Frictionless Finance
March 03 by SSON EditorialFor any big enterprise, today’s imperative is to transform digitally, reduce manual work and cost, and achieve world-class operational efficiency – and Finance is the ideal place to start.
AI & RPA: The Technology Powering P2P Digital Transformation
February 19 by SSON EditorialThis short and to-the-point eBook explores the technology behind digital transformation — RPA and AI. Explaining what they’re not and how you can leverage them to create a highly efficient, end-to-end procure-to-pay (P2P) process.
Improve Communication Across Finance
February 18 by SSO NetworkAs the role of the finance team evolves, each instance of communication presents a sink or swim opportunity. Target a single source of truth.
From Artificial Intelligence to Financial Intelligence
February 01 by SSON EditorialDefined as being the fourth industrial revolution, Artificial Intelligence (AI) fascinates and also raises questions, concerns and excitement. It is widely present in our personal lives and in the business environment. In particular it has made its way into finance departments
Evolution of the Enterprise Workforce in the Age of Automation
January 12 by SSON EditorialThe long-standing debate of the human workforce against the digital bot is now over. To remain competitive, organizations not only need to show improvements in their customer-facing capabilities, but they also need to up the game on their internal efficiencies.
Ten Commandments of Automation Security
January 12 by SSON EditorialDiscover the top ten automation security principles that are essential to create a secure RPA implementation program. RPA platforms have a subtly different security profile as compared to traditional web/ other enterprise applications.
What’s now and next for Finance and Procurement
November 19 by SSON Industry ReportsLearn how the results from this 2019 research illustrate the changing role of both procurement and Finance and how our dynamic economic environment provides opportunity for vendor growth and efficiency gains even with trade relations changing.
LatAm SSO Week – Chair's Highlights
September 25 by Brad DeMentSome key trends and priorities from the LatAm SSO industry
6 Resources to Help Your Shared Service Centre Exceed Expectations
September 06 by SSON Industry ReportsMaking the back office more efficient is a key driver for shared services professionals. But once you’re as efficient as possible, how can you get better? The answer lies in the automation of previously human processes – particularly e-invoicing and procurement.
Accounting in an Intercompany World
June 27 by SSONIntercompany transactions now represent the lion’s share of the global economy—some 80% of global trade. Yet exponentially increasing transaction data volume, the frenetic pace of business, and rapidly changing tax regulations are all contributing to intercompany accounting complexity and risk.
Top Trends and Takeaways from SSO Week 2019 (North America)
March 19 by Brad DeMentOur event Chair, Brad DeMent, pulls together the most notable trends from last week's conference