Advisory Boards


Global Steering Committee Europe

Caroline Basyn
Caroline Basyn

Global Business Services Leader

Mondelez International

Chris Gunning
Chris Gunning

Global Shared Services Finance Operations Lead

Vimpelcom

Sandy Khanna
Sandy Khanna

Managing Director, Business Services

BT

Maciej Piwowarczyk
Maciej Piwowarczyk

Vice President, Global Business Services

Discovery

Mike Stops
Mike Stops

Global Director Service Centers

NSG


Global Steering Committee Latin America


Global Steering Committee North America

Shivani Bhatia
Shivani Bhatia

Senior Director Business Systems Transformation

McGraw-Hill Education

Bob Cecil
Bob Cecil

Partner

KPMG LLP

Girish Ganesan
Girish Ganesan

Head of Talent

TD Bank

Edward Hansen
Edward Hansen

Partner

Morgan Lewis

Kapil Jain
Kapil Jain

SVP and Global Head of Sales and Enterprise Capability

Infosys BPO

Deborah Kops
Deborah Kops

Managing Principal

Sourcing Change

Scott Manning
Scott Manning

Partner and Practice Lead

ScottMadden

Steve Rudderham
Steve Rudderham

Head of GBS

AkzoNobel

Graham Russell
Graham Russell

Director of Business Processing Outsourcing (BPO)

WPP Group


Global Steering Committee China

Alain Bridoux
Alain Bridoux

CFO

Sandvik

Samuel Hur
Samuel Hur

VP Global Business Services APJ

Hewlett Packard

Aries Liu
Aries Liu

Director

Global Shared Service Center, Lenovo Group

David Mitchell
David Mitchell

GM, China

Kronos

Monika Valtwies
Monika Valtwies

Director GBS & NEA Accounting & Controlling

Siemens


Global Steering Committee Australia

Shane Goodwin
Shane Goodwin

Policing Excellence Programme Manager

New Zealand Police Force

Albert Olley
Albert Olley

Chief Executive

NSW Businesslink

Neil Padley
Neil Padley

Manager, Shared Services

Echo Entertainment

Mary Sue Rogers
Mary Sue Rogers

Global HR Services Executive

[Previously: IBM, PWC]

Scott Singer
Scott Singer

Global Chief Procurement Officer

Rio Tinto


Global Steering Committee Asia

Jojo Aquino
Jojo Aquino

[former] VP Finance and Technology SSC

former [major investment bank]

Paul Bartley
Paul Bartley

COO GBS

Odfjell Drilling

Tony Breen
Tony Breen

Head of Shared Services

PepsiCo Asia, Middle East & North Africa (AMENA)

Sudhir Dasamantharao
Sudhir Dasamantharao

Director – GBS & Chief Transformation Leader APAC

Boston Scientific Corporation

Ross Mackay
Ross Mackay

Managing Director

DHL Asia Pacific Shared Services Sdn Bhd, DHL Expr

Sumit Mitra
Sumit Mitra

CEO Tesco Global Business Service

Tesco

Sanjay Patel
Sanjay Patel

Asia Pacific/Japan Commercial Services, Shared Business Services

Merck


Editorial Advisory Board

Gary Thompson
Gary Thompson

Shared Services & Business Excellence Expert

SSON Global Steering Committee


Global Steering Committee Europe

Caroline Basyn

Caroline Basyn

Chris Gunning

Chris Gunning

Global Shared Services SSC/GBS lead, with significant Finance Transformation experience running a mix of larger operational Transaction Processing Centres & smaller regional Front Desk Service Delivery Centres of Expertise, from many geographical locations. I enjoy working with passionate & engaged teams from different cultures, who excel i... Learn More

Sandy Khanna

Sandy Khanna

Maciej Piwowarczyk

Maciej Piwowarczyk

Mike Stops

Mike Stops


Global Steering Committee Latin America


Global Steering Committee North America

Shivani Bhatia

Shivani Bhatia

Accomplished Global Executive Leader | Finance & Operations Transformation | Order to Cash | Source to Pay

Bob Cecil

Bob Cecil

Bob has more than 25 years of expertise in assisting clients in the transformation of their organizations and operations. With a primary focus on the general and administrative processes, Bob has helped companies realign their structure, governance and management processes, establish shared service centers, evaluate and transition services to outso... Learn More

Girish Ganesan

Girish Ganesan

Edward Hansen

Edward Hansen

Edward Hansen has more than two decades of experience representing clients in transformative information technology enabled projects, including business process and information technology outsourcing.  Mr. Hansen has been recognized as a leading outsourcing lawyer by Chambers Global, Chambers USA and Legal 500 USA, and was named one of the key... Learn More

Kapil Jain

Kapil Jain

Kapil Jain is globally responsible for sales, marketing, M&A, alliances, and influencer relations. He is also the global head of enterprise capability, responsible for all enterprise services, industry solutions and value design. As a member of the Executive Council, he also participates in formulation and deployment of business strategy for In... Learn More

Deborah Kops

Deborah Kops

Deborah Kops is Managing Principal of Sourcing Change (www.sourcingchange.com), the first resource dedicated exclusively to shared services and outsourcing change management strategy.  With experience as a shared services executive, buyer, provider, and private equity adviser, she works with leading companies to manage globalization challenges... Learn More

Scott Manning

Scott Manning

 Partner and Practice Lead, ScottMadden

Steve Rudderham

Steve Rudderham

Steve Rudderham is Head of Global Business Services at AkzoNobel, a position he took on in January 2019. He was previously Head of GBS at the Kellogg Company.

Graham Russell

Graham Russell

Graham Russell joined WPP Group, the world leader in media communication services, in June 2011 as BPO Director, to assist in the evaluation and implementation of BPO across the Group.  Mr. Russell has previous experience in the Pharmaceutical, Telecommunications and High Tech industries.Graham was formerly the Global Head of Shared Services a... Learn More


Global Steering Committee China

Alain Bridoux

Alain Bridoux

 Born and raised in France Alain Bridoux has an MBA from ESSEC and a Law degree from the Sorbonne.He spent the major part of his business life working outside of France for Multinationals in Europe before relocating to China.Employers include Alcatel, Sonoco, Ashland and Sandvik. Expertise includes most facets of F&A in Operations, Headqua... Learn More

Samuel Hur

Samuel Hur

 Samuel Hur is Vice President Global Business Services APJ for Hewlett Packard.  He leads the captive shared services organization for Hewlett Packard in Asia Pacific Japan.  His career spans over 22 years and he has an extensive background in finance & accounting, shared services, BPO and consulting.“Taking Next Big Step: Buildi... Learn More

Aries Liu

Aries Liu

Aries Liu, is running Lenovo China Based Global Shared Service Center based in Dalian and Beijing. Center is providing end to end order to cash operations, financial back office services, product marketing plans and sales supports to valued customers aligning with the operations from geographic differences and various functions. Aries was leading t... Learn More

David Mitchell

David Mitchell

 David Mitchell is the General Manager of Kronos Greater China. Having launched Kronos operations in India, China, and Europe, David brings a global perspective to best practices in workforce management. Prior to joining Kronos, David led Asia operations for a leading workforce management consulting firm, advising numerous Fortune 500 companie... Learn More

Monika Valtwies

Monika Valtwies


Global Steering Committee Australia

Shane Goodwin

Shane Goodwin

 Shane Goodwin has recently become Policing Excellence Programme Manager for the New Zealand Police Force. He runs a multi stream portfolio of projects designed to free front-line police time to focus on preventative policing to reduce crime. It includes developing new policing models, improved productivity tools, process engineering, call cen... Learn More

Albert Olley

Albert Olley

Albert was appointed as Chief Executive in August 2010 after acting in the position since March 2010. Before his appointment as Chief Executive, Albert was responsible for the Commercial Operations and Corporate Governance in Businesslink. This included being Company Secretary and Chief Financial Officer with responsibility for corporate governanc... Learn More

Neil Padley

Neil Padley

 Neil has been involved in the shared services industry for over 20 years, having been part of the design, development and management of centres at Australia Post, BHP Billiton, Air New Zealand and Transport NSW. He now leads the establishment of Shared Services at Echo Entertainment.Echo Entertainment Group is a dynamic organisation with four... Learn More

Mary Sue Rogers

Mary Sue Rogers

Scott Singer

Scott Singer

 Scott Singer is the Global head of Procurement for Rio Tinto.  He is responsible for implementing sourcing strategies and executing supply agreements for the Rio Tinto Group businesses.  In addition he leads a shared services team supporting all buying, inbound logistics and warehouse management operations.  He is supported by... Learn More


Global Steering Committee Asia

Jojo Aquino

Jojo Aquino

Name: Romeo Fernando J. Aquino, JrTitle: Principal, assigned as Executive Program Manager with a banking clientYour location: PhilippinesPrevious roles/organizations:Vice President at the finance and technology shared service center of a major investment bank, in following roles: transformation program manager, finance change and analysis, head of... Learn More

Paul Bartley

Paul Bartley

Tony Breen

Tony Breen

Tony Breen is an award winning Executive with a strong and outcome-based track record across an International Captive and Business Process Out-Sourcing operating model. He is an experienced Financial executive in all aspects of Accounting, Business Finance, Tax and Functional Management. He has held senior positions with leading Global MNCs, Tradin... Learn More

Sudhir Dasamantharao

Sudhir Dasamantharao

An experienced Finance professional with very strong shared services Operations, Transformation, Quality, Project Management and Change Management experience in Finance, IT, Insurance, Banking back office operations and Customer Service management. Key Strengths:• Global Experience ( worked in Asia / USA / Europe ) - ability to work with dive... Learn More

Ross Mackay

Ross Mackay

Current location: Selangor, MalaysiaRoss is currently running "the world's most international shared service centre for the world's most international company." The Asia Pacific Shared Service Centre in Malaysia provides Finance and Accounting, Billing and Accounts Receivable and Customer Master Data services to the DHL Express and PEP entities i... Learn More

Sumit Mitra

Sumit Mitra

Results-oriented strategist and a versatile C-level leader with over 20 years of experience in building globally dispersed diverse high performing teams to deliver shareholder value. Proven track record in P&L management with shrewd commercial acumen, business transformation and turnarounds, process and technology outsourcing, improving customer an... Learn More

Sanjay Patel

Sanjay Patel

In his current role, Sanjay's responsibilities include the delivery of Order-to-Cash, Record-to-Report and Procure-to-Pay services for Asia Pacific / Japan as well as oversight of operational centers in Singapore, Japan and China.Sanjay joined SBS in December 2008 as the Global Lead for Record to Report; he also led the SBS Merger Integration team.... Learn More


Editorial Advisory Board

Gary Thompson

Gary Thompson

Gary Thompson is a Business Support, Shared Services and Outsourcing Specialist based in the UAE and Saudi Arabia. In a career spanning over two decades, Gary has been both client and consultant in global and regional enterprises across the Middle East, Europe, Asia and Africa; uplifting the performance of business support, operations and enableme... Learn More