Advisory Boards


Global Steering Committee Europe

Bobby Abraham
Bobby Abraham

Managing Director & Chief Transformation Officer (Technology & Operations)

Barclays

Caroline Basyn
Caroline Basyn

Global Business Services Leader

Mondelez International

Chris Gunning
Chris Gunning

Global Shared Services Finance Operations Lead

Vimpelcom

Sandy Khanna
Sandy Khanna

Managing Director, Business Services

BT

Maciej Piwowarczyk
Maciej Piwowarczyk

Vice President, Global Business Services

Discovery

Mike Stops
Mike Stops

Global Director Service Centers

NSG

Philip Whelan
Philip Whelan

Head of Strategy & Process Management - Global Business Services

BP Plc


Global Steering Committee Latin America


Global Steering Committee North America

Paul Bartley
Paul Bartley

Former: Director, Global Shared Services

Former: Becton Dickinson

Bob Cecil
Bob Cecil

Partner

KPMG LLP

Edward Hansen
Edward Hansen

Partner

Morgan Lewis

Kapil Jain
Kapil Jain

SVP and Global Head of Sales and Enterprise Capability

Infosys BPO

Deborah Kops
Deborah Kops

Managing Principal

Sourcing Change

Scott Manning
Scott Manning

Partner and Practice Lead

ScottMadden

Graham Russell
Graham Russell

Director of Business Processing Outsourcing (BPO)

WPP Group


Global Steering Committee China

Alain Bridoux
Alain Bridoux

CFO

Sandvik

Samuel Hur
Samuel Hur

VP Global Business Services APJ

Hewlett Packard

Aries Liu
Aries Liu

Director

Global Shared Service Center, Lenovo Group

David Mitchell
David Mitchell

GM, China

Kronos

Monika Valtwies
Monika Valtwies

Director GBS & NEA Accounting & Controlling

Siemens


Global Steering Committee Australia

Coretta Bessi
Coretta Bessi

Manager Shared Services

BlueScope Steel

Shane Goodwin
Shane Goodwin

Policing Excellence Programme Manager

New Zealand Police Force

Albert Olley
Albert Olley

Chief Executive

NSW Businesslink

Neil Padley
Neil Padley

Manager, Shared Services

Echo Entertainment

Mary Sue Rogers
Mary Sue Rogers

Global HR Services Executive

[Previously: IBM, PWC]

Scott Singer
Scott Singer

Global Chief Procurement Officer

Rio Tinto


Global Steering Committee Asia

Jojo Aquino
Jojo Aquino

[former] VP Finance and Technology SSC

former [major investment bank]

Brish Bhan Vaidya
Brish Bhan Vaidya

Procurement Specialist

previously with BT, Accenture, American Express, G

Tony Breen
Tony Breen

Head of Shared Services

PepsiCo Asia, Middle East & North Africa (AMENA)

Ross Mackay
Ross Mackay

Managing Director

DHL Asia Pacific Shared Services Sdn Bhd, DHL Expr

Sanjay Patel
Sanjay Patel

Asia Pacific/Japan Commercial Services, Shared Business Services

Merck

Ehsan Shammasi
Ehsan Shammasi

Head – HR Shared Services

Al Tayer Group

Viji Varghese
Viji Varghese

Head - Business Excellence & COE Head - Robotic Process Automation

ANZ


Editorial Advisory Board


Global Steering Committee Europe

Bobby Abraham

Bobby Abraham

Enabling Barclays Technology & Shared Services organisations to #buildaworldclass Global Service Centre delivering Value beyond cost savings and protecting the Shareholder. Responsible for Transformation across Innovation platforms, #FinTech Accelerator RISE Mumbai, Business Management , Strategy & Governance, Legal and Corporate Comms &am... Learn More

Caroline Basyn

Caroline Basyn

Chris Gunning

Chris Gunning

Global Shared Services SSC/GBS lead, with significant Finance Transformation experience running a mix of larger operational Transaction Processing Centres & smaller regional Front Desk Service Delivery Centres of Expertise, from many geographical locations. I enjoy working with passionate & engaged teams from different cultures, who excel i... Learn More

Sandy Khanna

Sandy Khanna

Maciej Piwowarczyk

Maciej Piwowarczyk

Mike Stops

Mike Stops

Philip Whelan

Philip Whelan

 


Global Steering Committee Latin America


Global Steering Committee North America

Paul Bartley

Paul Bartley

Bob Cecil

Bob Cecil

Bob has more than 25 years of expertise in assisting clients in the transformation of their organizations and operations. With a primary focus on the general and administrative processes, Bob has helped companies realign their structure, governance and management processes, establish shared service centers, evaluate and transition services to outso... Learn More

Edward Hansen

Edward Hansen

Edward Hansen has more than two decades of experience representing clients in transformative information technology enabled projects, including business process and information technology outsourcing.  Mr. Hansen has been recognized as a leading outsourcing lawyer by Chambers Global, Chambers USA and Legal 500 USA, and was named one of the key... Learn More

Kapil Jain

Kapil Jain

Kapil Jain is globally responsible for sales, marketing, M&A, alliances, and influencer relations. He is also the global head of enterprise capability, responsible for all enterprise services, industry solutions and value design. As a member of the Executive Council, he also participates in formulation and deployment of business strategy for In... Learn More

Deborah Kops

Deborah Kops

Deborah Kops is Managing Principal of Sourcing Change (www.sourcingchange.com), the first resource dedicated exclusively to shared services and outsourcing change management strategy.  With experience as a shared services executive, buyer, provider, and private equity adviser, she works with leading companies to manage globalization challenges... Learn More

Scott Manning

Scott Manning

 Partner and Practice Lead, ScottMadden

Graham Russell

Graham Russell

Graham Russell joined WPP Group, the world leader in media communication services, in June 2011 as BPO Director, to assist in the evaluation and implementation of BPO across the Group.  Mr. Russell has previous experience in the Pharmaceutical, Telecommunications and High Tech industries.Graham was formerly the Global Head of Shared Services a... Learn More


Global Steering Committee China

Alain Bridoux

Alain Bridoux

 Born and raised in France Alain Bridoux has an MBA from ESSEC and a Law degree from the Sorbonne.He spent the major part of his business life working outside of France for Multinationals in Europe before relocating to China.Employers include Alcatel, Sonoco, Ashland and Sandvik. Expertise includes most facets of F&A in Operations, Headqua... Learn More

Samuel Hur

Samuel Hur

 Samuel Hur is Vice President Global Business Services APJ for Hewlett Packard.  He leads the captive shared services organization for Hewlett Packard in Asia Pacific Japan.  His career spans over 22 years and he has an extensive background in finance & accounting, shared services, BPO and consulting.“Taking Next Big Step: Buildi... Learn More

Aries Liu

Aries Liu

Aries Liu, is running Lenovo China Based Global Shared Service Center based in Dalian and Beijing. Center is providing end to end order to cash operations, financial back office services, product marketing plans and sales supports to valued customers aligning with the operations from geographic differences and various functions. Aries was leading t... Learn More

David Mitchell

David Mitchell

 David Mitchell is the General Manager of Kronos Greater China. Having launched Kronos operations in India, China, and Europe, David brings a global perspective to best practices in workforce management. Prior to joining Kronos, David led Asia operations for a leading workforce management consulting firm, advising numerous Fortune 500 companie... Learn More

Monika Valtwies

Monika Valtwies


Global Steering Committee Australia

Coretta Bessi

Coretta Bessi

 Coretta Bessi is the Head of Shared Services for BlueScope Steel.  Coretta has worked as a Procurement professional in all transactional, tactical and strategic aspects for in excess of twenty years prior to her current role of managing cross functional business processes across Procurement, Finance, Human Resources and Informational Tec... Learn More

Shane Goodwin

Shane Goodwin

 Shane Goodwin has recently become Policing Excellence Programme Manager for the New Zealand Police Force. He runs a multi stream portfolio of projects designed to free front-line police time to focus on preventative policing to reduce crime. It includes developing new policing models, improved productivity tools, process engineering, call cen... Learn More

Albert Olley

Albert Olley

Albert was appointed as Chief Executive in August 2010 after acting in the position since March 2010. Before his appointment as Chief Executive, Albert was responsible for the Commercial Operations and Corporate Governance in Businesslink. This included being Company Secretary and Chief Financial Officer with responsibility for corporate governanc... Learn More

Neil Padley

Neil Padley

 Neil has been involved in the shared services industry for over 20 years, having been part of the design, development and management of centres at Australia Post, BHP Billiton, Air New Zealand and Transport NSW. He now leads the establishment of Shared Services at Echo Entertainment.Echo Entertainment Group is a dynamic organisation with four... Learn More

Mary Sue Rogers

Mary Sue Rogers

Scott Singer

Scott Singer

 Scott Singer is the Global head of Procurement for Rio Tinto.  He is responsible for implementing sourcing strategies and executing supply agreements for the Rio Tinto Group businesses.  In addition he leads a shared services team supporting all buying, inbound logistics and warehouse management operations.  He is supported by... Learn More


Global Steering Committee Asia

Jojo Aquino

Jojo Aquino

Name: Romeo Fernando J. Aquino, JrTitle: Principal, assigned as Executive Program Manager with a banking clientYour location: PhilippinesPrevious roles/organizations:Vice President at the finance and technology shared service center of a major investment bank, in following roles: transformation program manager, finance change and analysis, head of... Learn More

Brish Bhan Vaidya

Brish Bhan Vaidya

Based in New Delhi, India Brish Bhan Vaidya has led Procurement Transformation for British Telecom and headed the Procurement Shared Services & Operations Team? based out of Gurgaon & Budapest.In his prior assignments, he was responsible for Transition, Solution Design and Operations in the Procurement Outsourcing and Shared Services center... Learn More

Tony Breen

Tony Breen

Tony Breen is an award winning Executive with a strong and outcome-based track record across an International Captive and Business Process Out-Sourcing operating model. He is an experienced Financial executive in all aspects of Accounting, Business Finance, Tax and Functional Management. He has held senior positions with leading Global MNCs, Tradin... Learn More

Ross Mackay

Ross Mackay

Current location: Selangor, MalaysiaRoss is currently running "the world's most international shared service centre for the world's most international company." The Asia Pacific Shared Service Centre in Malaysia provides Finance and Accounting, Billing and Accounts Receivable and Customer Master Data services to the DHL Express and PEP entities i... Learn More

Sanjay Patel

Sanjay Patel

In his current role, Sanjay's responsibilities include the delivery of Order-to-Cash, Record-to-Report and Procure-to-Pay services for Asia Pacific / Japan as well as oversight of operational centers in Singapore, Japan and China.Sanjay joined SBS in December 2008 as the Global Lead for Record to Report; he also led the SBS Merger Integration team.... Learn More

Ehsan Shammasi

Ehsan Shammasi

Name: Ehsan ShammasiTitle: Head, HR Shared ServicesOrganization: Al Tayer GroupLocation: United Arab Emirates - DubaiTime in current position: 4 years (9 years total with the same organization)Previous roles/organizations: HR Manager with Al Shaya GroupResponsibility: Managing the HR Shared Services for the Group companies and its joint ventures ac... Learn More

Viji Varghese

Viji Varghese

Viji Varghese runs the Robotics Program at ANZ, as Head of CoE for Automation.He runs an operation that is a blend of a human, and a digital workforce: he leads a team of around 65 specialists in areas spanning Automation, Business Transformation and Business Support. He therefore manages the full life cycle of Automation.His key strengths include... Learn More


Editorial Advisory Board