A CEO’s take on engaging the new generations, the skills shortage…and shaving 700 million in costs over five years

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Health Benefits Limited (HBL) was recently established to run back office services for all of New Zealand’s 20 district health boards. With nearly 3,000 back office employees, oversight of payroll, IT, supply chain and an NZ$2 billion procurement spend, Chief Executive Nigel Wilkinson certainly can’t be accused of shying away from a challenge! So in the face of such a huge integration project, what is it that keeps him upbeat? In an exclusive interview with SSO Week Austra...

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