Sprint Delivers: A Perspective of Change with Shared Services



Bill Parker
01/01/2010

Sprint offers its perspective regarding the dynamics of change that has driven the organization since the employment of shared services strategies into its business model five years ago. The new Sprint Nextel Communications was formed by the merger of top-notch rivals, Sprint and Nextel in 2005. This alliance created a global customer-care shared services network powerhouse that continues to build on the foundation of success as an industry leader delivering first-rate services, today. To co...
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