About
Partner with SSON
Glossary
Contact Us
Sign In
Content
Articles
Columns
Infographics
Podcasts
Reports
Videos
Webinars
Whitepapers
Topics
Customer Experience
Finance & Accounting
Global Business Services
HR & Future of Work
Intelligent Automation
Process Excellence
Shared Services
Workplace / Facilities
Research & Analytics
Metric Benchmarker
City Cube
Shared Services Atlas
Research Insights Reports
Intelligent Automation Universe
Events
Conferences
Digital Events
Impact Awards
Training & Certification
GBS Certification - APAC - November 2025
GBS Certification - February 2026
Become a Member
About
Partner with SSON
Glossary
Contact Us
Sign In
Sign Up
G8 Interview - Mark Hodges
Add bookmark
Tags:
SSON
Recommended
Online
Egypt: The Next Country North American Shared Services Should Consider IT and Bu...
Online
How Do Sourcing Objectives and Criteria Determine the Sourcing Approach ?
Online
The Outsourcing “Conundrum”: Securing the Benefits You Expect
Online
EP17 The critical link between digital transformation and GBS (Global Business S...
Online
BPO = Business Process Outcomes [not Business Process Outsourcing]
Online
5 Ways Your Business Process Management System Could Be Failing Your Back Office
Online
"Parts Is Parts" - The Key to Differentiating Yourself
Online
Tech Demo: Accelerating Invoicing to Overcome Workload, Speed and Regulatory Cha...
Online
What Will Save BPOs?
Online
Shifting to SaaS may not eliminate the “Technical Debt”
Online
Offshore Engineering R&D Centers Will Continue to Flourish in Current Crisis
Online
Play Nice, Outsourcing Providers. There will be life after COVID-19
