The 7 Most Common Negotiating Mistakes




Negotiating is a big part of a Shared Services or Outsourcing leaders' job. Whether during the design phase, trouble shooting implementation issues, or in subsequent client calls (often fending off complaints that the SSO has not delivered) your ability to deftly side-step the pitfalls of substandard negotiating are all-important. Some tips on how to succeed, from an expert contracts negotiator... While even the word "negotiation" can evoke fear, stress and anxiety for many, the inte...
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