SSO Pro Spotlight: How to Improve Service Contracts & Renewals Negotiations

Edwin F. Zambrano
Contributor: Edwin F. Zambrano
Posted: 04/14/2014

Edwin Zambrano recently completed the SSO Pro online learning course that covers the skills requirements for today's Shared Services practitioners. He tells us why the "governance" module was so important in helping him to manage current outsourcing relationships, and what he learned about benchmarking. SSON: Edwin, what are your

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Edwin F. Zambrano
Contributor: Edwin F. Zambrano
Posted: 04/14/2014

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