Tough Talking: Two Veterans of the Shared Services Industry Open Up

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Some Mighty and Heartfelt Lessons from a Decade in the Saddle: "Things I Wish I’d Known 10 Years Ago" Part I: Top Management Sponsorship And Selling The Shared Services Concept The Shared Services model has been a great success story and people tell us that one of the most important keys to success is getting and keeping support from top management. In the first of two articles about the people in Shared Services, Ian Herbert, Deputy Director, Centre for Global Sourcing...
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