Short is good, right? So why do Millennials need to learn these 15 lessons in communicating at work?
Communications styles have been exploded right under our noses – as if you haven’t noticed.
Millennials are the undisputed leaders of short messaging (I live with two of them). They text. They tweet. They Insta-something. They express feelings with dinky little faces.
Hemingway first told us that short is good, right? And Apple followed suit with a “keep it simple” campaign. And it works – especially in today’s so crowded digital information world.
However, as Millennials enter the workplace, they are discovering that they're missing an essential business skill — email etiquette.
Denise Dudley, trainer, business consultant, and author of Work It! Get In, Get Noticed, Get Promoted has some very useful advice for young people entering the business world – which also acts as a brilliant reminder for the more mature among us. I took note of these 15 tips and have rethought every single exchange I’ve engaged in today.
15 tips on email etiquette:
- Reply in 24 hours or less.
- Begin with a salutation.
- Introduce yourself.
- Show the topic in the subject line.
- Avoid joking and sarcasm.
- Make sure grammar, spelling, and everything else is perfect.
- Don’t use text lingo.
- Avoid all caps.
- Be careful what you write.
- Close with a sign-off.
- Take 5 to review your message before hitting “send.”
- Don’t overuse “Reply All.”
- Keep it short.
- Don’t send negative messages via email.
- Keep a thread.
It’s brilliant, right? Certainly made me think.
For more information on Denise see here.