Column Image

"Acme Outsourcing Provider…we’re no worse than anyone else!"

Add bookmark

Deborah Kops
01/24/2012

"Acme Outsourcing Provider…we’re no worse than anyone else!" Not too long ago I was speaking with an outsourcing leader who was trying out his latest and greatest corporate message on me, extolling the virtues of his value proposition. "We can take out 20 percent of cost year one," he expounded. "That’s pretty valuable to a (CFO)/(business leader)/(HR leader). Clients should be beating a pathway to our door." "Cost savings are sooo yesterday," I quickly interjected....

To continue reading this story get free access

Continue reading

Upcoming Events

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

20 July, 2026

Online

Register Now View Event

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

How AI-Native Accounts Payable Is Changing the Finance Function

21 July, 2026

Online

Register Now View Event

How AI-Native Accounts Payable Is Changing the Finance Function

Germany’s 1 January 2027 E-Invoicing Deadline: Timely Guidance for Time-Crunched Leaders

30 July, 2026

Online

Register Now View Event

Germany’s 1 January 2027 E-Invoicing Deadline: Timely Guidance for Time-Crunched Leaders

Accelerating O2C Transformation: How AI Is Reshaping the Cash Conversion Cycle

4 August, 2026

Online

Register Now View Event

Accelerating O2C Transformation: How AI Is Reshaping the Cash Conversion Cycle

WorkX

August 10 - 12, 2026

San Francisco, CA

Register Now View Agenda View Event

WorkX

Shared Services and BPO Week Philippines 2026

August 11 - 14, 2026

Crowne Plaza Manila Galleria by IHG, Philippines

Register Now View Agenda View Event

Shared Services and BPO Week Philippines 2026

Follow Us

Latest Webinars

Beyond Invoice Capture: A Practical Path to Autonomous AP

2026-09-02

11:00 AM - 11:30 AM EDT

Discover how AI-native AP automation streamlines invoice processing, automates exceptions, boosts ac...

Beyond Invoice Capture: A Practical Path to Autonomous AP

Your Journals Know Where the Close Is Broken

2026-08-27

10:00 AM - 10:45 AM EDT

Learn how to identify hidden process debt, move beyond basic journal automation, and build a smarter...

Your Journals Know Where the Close Is Broken

When AI Runs Accounts Receivable: What's Left for Shared Services?

2026-08-26

10:00 AM - 10:45 AM CDT

For decades, shared services organizations have focused on driving efficiency through centralization...

When AI Runs Accounts Receivable: What's Left for Shared Services?

Recommended