If you are an HR shared services leader, one of the questions you’ll be breaking your head over is: which technologies are really essential? You’ll also want to know what’s being developed next, and you may want some help in making a business case for investing in technology. I heard answers to all these questions earlier today, when I listened to a presentation by Jim Scully, from the Shared Services Institute, based on a survey he ran recently. A fascinating analysis of tre...
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