According to Ecclesiastes, there’s a time for every purpose under heaven. Apologies if you think I am being sacrilegious, but the verse also holds true for shared services and outsourcing implementation. While we are all focusing on the cost and benefits of changing the business model, we rarely look around us and ask a very simple question: is this the right time to move? Or expand? Is the corporate context appropriately conducive to shared services or outsourcing, or should we wait un...
