Central & Eastern Europe: 5 Reasons to Shift from Back Office Processing to Knowledgeable Business Partner

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Why Central and Eastern Europe is Reclaiming is Place in Global Services Delivery Anyone leading a service delivery team with global aspirations will, at present, probably still have their eyes focused firmly on the Eastern horizon – the Far East, that is. And while it's true that the cost benefits, wage arbitrage, and willingness to learn is impressive in that region, what’s equally undeniable are the signs of a backlash, or retrenching, as a result of the hidden costs of doing business...
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