In searching the web for ideas that help you in your job I sometimes come across random pieces of content that catch my attention. And often these random pieces actually strike a chord with shared services. It's why I called this blog A Parallel Universe – so often the ideas from outside our familiar environment are the ones that can really make a difference. If you only benchmark against other F&A shared services, you'll miss out on the innovative self-service technology that HR shared...
Upcoming Events
Malaysian Shared Services and Outsourcing Week 2026
May 5 - 8, 2026
Sheraton Imperial KL, Kuala Lumpur, Malaysia
29th Annual Shared Services and Outsourcing Week Australasia
12th – 13th May 2026
Intercontinental Hotel Double Bay, Sydney, NSW
Follow Us
Subscribe to our Free Newsletter
Insights from the world’s foremost thought leaders delivered to your inbox.
Latest Webinars
From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers
2026-06-30
10:00 AM - 10:45 AM EDT
Today's finance leaders are under pressure to improve cash flow, reduce manual work, and adapt to ev...
The Power of Thinking Differently: Why Process Mapping Falls Short in the Age of Agentic AI
2026-06-18
10:00 AM - 10:45 AM EDT
As AI adoption accelerates across Global Business Services, many organizations are repeating the sam...
Smarter AP, Reduced Risk: How Medius uses AI to detect fraud and strengthen supplier engagement
2026-06-16
11:00 AM - 11:30 AM EDT
Suppliers want to know when they'll get paid. You want to know when they'll stop asking. By leveragi...
