In searching the web for ideas that help you in your job I sometimes come across random pieces of content that catch my attention. And often these random pieces actually strike a chord with shared services. It's why I called this blog A Parallel Universe – so often the ideas from outside our familiar environment are the ones that can really make a difference. If you only benchmark against other F&A shared services, you'll miss out on the innovative self-service technology that HR shared...
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The Governance Gap: Why Agentic AI Is Outrunning Internal Controls
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