Roadmap to CX: The New "Service" Objective

Add bookmark
CX in digital services

Follow the yellow brick road to CX success:


This Infographic is extracted from a recent SSON Report. Read the full report here: Delivering Customer Experience in the Age of Digital Services

 


Latest Webinars

The Real Journal Automation Gap: Why Posting Is Solved but Creation Is Not

2026-03-26

10:00 AM - 10:45 AM EDT

Most finance teams believe journal automation is largely solved. In reality, what has been automated...

From Excel to Control: How Finance Teams Build a Structured, Audit-Ready Close with AI-Ready Foundations

2026-03-05

10:00 AM - 10:45 AM GMT

Many finance teams in growing organisations still rely on Excel for reconciliations, journals, and c...

Unlock Hidden Cash: Turn Spend Data into Working Capital Wins

2026-03-04

10:00 AM - 11:00 AM EST

Organizations are under pressure to optimize cash flow without disrupting supplier relationships or...

Recommended