3 Trends Redefining Outsourcing: EXL's CEO Explains

Contributor: SSON Editor
Posted: 02/27/2015

Interview with Rohit Kapoor, CEO of EXL What trends are you seeing that affect how shared services and providers are restructuring their business operations? There are three main trends that are impacting service delivery today. In the past, outsourced work used to focus on defined service delivery. Today, there is increased

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Contributor: SSON Editor
Posted: 02/27/2015

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