Domain have begun to uplift their data and analytics capabilities to drive improved intelligence from finance. This move, together with a strategic outsourcing partnership, is part of a strategy to move beyond the traditional back office to partner with business and influence decisioning.
Consolidating multiple complex systems for efficiency, duplication reduction and focus on business partnering
5 year program of work with outsourcing partner TCS TATA, for large scale service transformation in finance
Bringing data scientists into the finance team and enabling a self-servicing culture
Exploring lean process improvement and robotics in the finance function
As shared services increasingly looks to become an intelligent partner to business, there exists a need to assess current partnership models to be able to drive further value back into enterprise. Automation means more work is being brought back on-shore and the role of the outsourcer is changing. By reassessing outsourcing partnerships, opportunities can be identified for offshore teams to do more intelligent data-driven work. This may see them play a role in elevating shared services to a business advisory, while also remaining relevant in an automated service ecosystem.
The traditional and changing role of outsourcing partners as shared services progress and transform
Relationship management to ensure offshore teams sit as an extension of the onshore team
Building alignment through clear objectives and strategy
Check out the incredible speaker line-up to see who will be joining Rob.