Global Business Services: Beyond the Hybrid Model

Report SSON shared services
Posted: 05/22/2015

Global Business Services (GBS) has transitioned from future hope to current reality; in a 2014 SSON survey, over 30% of respondents defined their shared services model as GBS because they have global process ownership beyond regional/functional classifications. GBS is the next iteration of integrated service delivery – a step beyond the

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Report SSON shared services
Posted: 05/22/2015

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