SSON Survey: Future of GBS

Add bookmark

How have the events of the past months shaken the foundations of GBS? Or have they?

This survey asks how you've weathered the storm, and how you plan to learn from the experience by building a more resilient GBS model.

Please share your feedback. It should take no more than 10 minutes.

Barbara Hodge

Principal Analyst, Global Editor

SSON


Latest Webinars

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

2026-07-20

11:00 AM - 12:00 PM EDT

Explore why shared services transformations stall and how to overcome change fatigue, align teams an...

Through Trust and Governance: How AI Agents are Redefining Accounts Payable

2026-07-15

11:00 AM - 11:45 AM EDT

Finance leaders are under increasing pressure to improve efficiency, strengthen control, and manage...

From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers

2026-06-30

10:00 AM - 10:45 AM EDT

Today's finance leaders are under pressure to improve cash flow, reduce manual work, and adapt to ev...

Recommended