SSON's 12 most popular articles from 2012
Add bookmarkWherever you may find yourself in the next two weeks, chances are you may have a little more down-time on your hands, as many of your colleagues, suppliers, or customers take time off to celebrate another year's passing. So, whether you're in the officeor at home, we've devised a plan to help you fill your time! Here are 12 of the best stories from SSON's website over the past year.
1. The fundamental principles of metrics
Why measurements matter, and how appropriate metrics will drive your team towards its goal. Read more
2. Marketing and selling shared services
The value of a dedicated team in marketing, promoting and selling shared services to business units. Read more
3. Social media is revolutionizing recruitment – are you ready?
Social media is impacting recruiting in unprecedented ways, and Asia's expanding markets present an enormous opportunity. Find out what's brewing in SSON's interview with LinkedIn's Simon Kelly. Read more
4. The world’s most technologically enabled company
We all admire P&G's success with its GBS team. What's driving it? Read more
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5. A.P. Mùller Maersk: cutting down on process variance
Gain agility and process efficiency from your SAP – find out how Winshuttle's process optimization software has positively impacted A.P. Mùller Maersk's Finance Transformation. Read more
6. Jargon Buster: a guide to common terms and acronyms often thrown around in the Shared Services and Outsourcing space
7. Creating a brand new strategy for Shared Services
When you work for the company that literally invented brand management (P&G) you get back to basics and do what you do best: build a brand! Read more
8. BP share insights on becoming a global market leader
BPO partners operate as "designers" says BP's Shared Services head, Philip Whelan. Read more
9. Top 10 tips for drafting an RFP
Whether you call it a Request for Proposal (RFP) or Invitation to Tender (ITT), it's one of the most crucial stages in any sourcing initiative. Read more
10. Transition: 6 factors determining success or failure
How to avoid the complexities which can spell disaster for your outsourcing process Read more
11. "May we help you?" – how China's workforce is at the ready
You'll want to be factoring China's talent pool into your services delivery plans. Read more
12. Could this work anywhere else?: A visit to "China's Infosys" provides Ilan Oshri with three valuable takeaways
For all of you who cannot really imagine the power of what lies in store for business services – read this! Read more
And just to keep you going … here are 5 more:
13. Creating a Truly "Cross-Functional" Team
14. Shared Services: Emerging Markets
15. Top 10 Mistakes When Implementing Shared Services
16. Going Offshore: The Dollars and Sense of Remote Operations
17. [Course Overview] Shared Services & Outsourcing Professional Course (SSOPro)
