The Sustainable Outsourcing Relationship Quiz
Welcome to the State of Change. In this column, you’ll find tips and techniques for dealing with the unique challenges of shared services and outsourcing change management, whether it is predicting responses, managing dissention, developing the right plan, coping with provider relationship issues, or communicating effectively.
Just like in a real marriage, buyers and sellers often stay together for practical reasons—too expensive to get out, fear of being alone, worries about th...
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