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As a part of SSON's 2024 Shared Service and Outsourcing Week, SSON was honored to announce the winners of the 2024 SSON Europe Impact Awards.
These awards reflect the dedicated work of teams that have gone above and beyond for their business goals in their organizational initiatives. From customer service to business resilience, it is wonderful to highlight members of our community who have achieved such a high standard of business excellence.
The impressive quality of the applications compelled us to showcase this year's winners further, and this week, we are highlighting the Change Management Impact Award Winner, Astellas. Read on to learn about their 'Breaking The Bad Initiative' that has transformed Astellas' source-to-pay process, making it more efficient and streamlined. As organizations strive to increase business presence and simplify routes for support, Astellas was able to creating a pilot community across 28 EMA countries. This enabled quicker resolution of complex queries, ultimately securing them this impressive win.
If you would like to see more great insights from SSON, join one of our next online events, the AP Automation Virtual Summit.
