Vodafone rings in process-centric global shared services
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Vodafone rings in process-centric global shared services
Adrian Cooper, Head of Finance Shared Services and Purchase to Pay Global Process Owner, Vodafone
What started as traditional offshoring of a given set of processes, has, at Vodafone, morphed into a sophisticated Global Business Services, employing 8,000 people across 5 centers – and set to double in the next 3 years.
That, explains explains Adrian Cooper, who leads the Finance Shared Services group, is how much faith...
Tags:
Vodafone
process-enabled
India
China
process-centric model
SLAs
KPIs
Global Business Services
Global
Human Resources
Adrian Cooper
finance shared services
GBS
Asia
