Future of Work: “GBSNext”– the Shape of Things to Come

The COVID-19 pandemic has been a clarion call for new business models. Future of Work (FoW) adoption represents not only the next step, but the best strategy for enterprise resiliency, as confirmed by 78% of respondents in a recent SSON survey.

This report – Future of Work: 'GBSNext' – the Shape of Things to Come – helps Global Business Services and Shared Services leaders operating the business services platforms of forward-leaning companies to rethink their operating models in light of the imperative to implement Future of Work.

GBS/SSO leaders are optimally positioned to lead their organizations’ adoption of FoW, the report confirms. As a business services model, GBS/SSO have actually and unknowingly been in the vanguard when it comes to the adoption of key aspects of FoW. Now, it's time to look beyond location, automation and WFH to implement a comprehensive, durable strategy predicated on four levers: work, workforce, workplace and workways.

Download the report for details on how to set the course to successfully adoping FoW concepts.