The Future Location Report: The Next Big Shuffle

How to Leverage a Global Footprint in a Hybrid World

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Location GBS model

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“Location” is a significant component of the Shared Services and GBS model, determining performance and competitive advantage.

It is a component not only under review, but constantly changing. Most companies are actively considering the “optimal” footprint to support their services delivery objectives – considering cost, quality and risk along with access to new skillsets that are needed.

This report by SSON Research & Analytics considers the relationship between risk, global footprint, and growth objectives, based on an extensive industry survey. It determines not only where GBS/SSOs are currently located but where they plan to expand ... and why!

The Research Insight Report series is usually only accessible through SSON R&A subscription. For a limited time only, download your complimentary copy here.

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We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here. Download PDF Attachment


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