Taking a BIG Step Towards Global Delivery

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"Transition" – Noun. Definition: the process or a period of changing from one state or condition to another. The process of transitioning work into a captive or outsourced SSC (Shared Service Centre) is the most critical step within any shared service project, and more so when you are moving work from local to a global delivery location. To understand why it is an increased challenge to "go global" we need to look at the steps for achieving a successful transition, along wi...

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