"Transition" – Noun. Definition: the process or a period of changing from one state or condition to another.
The process of transitioning work into a captive or outsourced SSC (Shared Service Centre) is the most critical step within any shared service project, and more so when you are moving work from local to a global delivery location. To understand why it is an increased challenge to "go global" we need to look at the steps for achieving a successful transition, along wi...
