Deborah Kops
Deborah Kops is Managing Principal of Sourcing Change, dedicated exclusively to shared services and outsourcing change management strategy. With experience as a shared services executive, buyer, provider, and private equity adviser, Deborah works with leading companies to manage globalization challenges.
Her career includes managing directorships at both FleetBoston Financial (now Bank of America) and Deutsche Bank, advisory partnerships at Arthur Andersen and PricewaterhouseCoopers, and chief marketing officer of a leading Indian-legacy outsourcing company.
More content by Deborah Kops
Why Haven’t BPO Providers Cracked the GBS Consulting Game?
June 27 by Deborah Kops
View the Agenda for the 2025 Future of Order to Cash Virtual Summit occurring August 19th to 20th. Learn more today!
Mastering GBS Dance Moves
April 08 by Deborah Kops
Find out from Deborah Kops how to Master GBS Dance Moves
SSOW Women's Day: How GBS Can Launch Your Career
March 24 by Sally Fletcher
SSOW Women's Day: How GBS Can Launch Your Career. A Journey of Growth, Leadership, and Transformation at Warner Bros
GCC Versus GBS
March 18 by Deborah Kops
Leading industry expert Barbara Hodge takes us through the differences and similarities between GCC and GBS
The Incredible Shrinking GBS
March 13 by Deborah Kops
Found out what's next for GBS with leading industry expert Deborah Kops
It’s 2025: Ten Resolutions GBS Leaders Need to Make Now
January 08 by Deborah Kops
Deborah Kops lists 10 resolutions GBS leaders need to make for 2025
2025 Predictions From SSON’s Global Advisory Board (Part Two)
December 17 by Sally Fletcher
2025 Predictions from SSON’s Global Advisory Board on the future of global business services
Politics, Programs and Policy: What’s the prognosis for GBS?
November 08 by Deborah Kops
With Donald Trump now set to reprise a term as U.S. President, what are the implications for global business and shared services?
No Exit: Examining Career Mobility within GBS
September 12 by Deborah Kops
Deborah Kops explores the challenges GBS leaders face concerning job mobility, especially when looking to transition into the enterprise.
Changing of the Guard: Unpacking Next-Gen GBS Leaders
August 13 by Deborah Kops
Uncover the key differences between the old and new global business services leaders
How to Get Internal Customers On Side With Deborah Kops
June 26 by Sally Fletcher
This week, Sally Fletcher brings you the second installment of our Ask SSON series, where we are putting common industry questions to the experts! This episode welcomes Deborah Kops, SSON Advisory Boa...
Why Don’t GBS Leaders Last Very Long?
June 10 by Deborah Kops
Deborah Kops delves into the question: why is job hopping on the rise within GBS? Is it the nature of the beast—does GBS as a model attract more than its share of job hoppers? Is the model so fragile...
