Deborah Kops
Deborah Kops is Managing Principal of Sourcing Change, dedicated exclusively to shared services and outsourcing change management strategy. With experience as a shared services executive, buyer, provider, and private equity adviser, Deborah works with leading companies to manage globalization challenges.
Her career includes managing directorships at both FleetBoston Financial (now Bank of America) and Deutsche Bank, advisory partnerships at Arthur Andersen and PricewaterhouseCoopers, and chief marketing officer of a leading Indian-legacy outsourcing company.
More content by Deborah Kops
Change of Command: When the GBS Reporting Line Shifts
March 24 by Deborah Kops
Deborah Kops discusses how to navigate reporting line changes in GBS and strategies for adapting and asserting influence as a leader.
Deborah Kops on GBS Careers, Hard Truths, and Leadership
January 06 by Deborah Kops
Deborah Kops discusses her rich GBS career journey and the hard-earned lessons she has gained along the way.
Lookin’ for Love in all the Wrong Places: Hiring Managers Miss the Right GBS Talent in the Age of AI
December 02 by Deborah Kops
Discover why traditional GBS hiring fails and how to find future-ready talent for an AI-driven, agentic enterprise.
Double-Hatting in GBS: Agility or Exhaustion?
November 07 by Deborah Kops
Discover when double-hatting drives GBS agility, and when it backfires. Learn how to use it strategically to build stronger, smarter teams.
Friend or frenemy? The outsized impact of the CHRO on GBS
October 16 by Deborah Kops
View the Article,' Friend or frenemy? The outsized impact of the CHRO on GBS,' Learn More Today!
GBS Lacks the X-Factor
September 23 by Deborah Kops
View the Article, 'GBS Lacks the X-Factor,' Learn More Today!
GBS Needs a New Boss
September 02 by Deborah Kops
View the Article, 'GBS Needs a New Boss', Learn More Today!
Why Haven’t BPO Providers Cracked the GBS Consulting Game?
June 27 by Deborah Kops
View the Agenda for the 2025 Future of Order to Cash Virtual Summit occurring August 19th to 20th. Learn more today!
Mastering GBS Dance Moves
April 08 by Deborah Kops
Find out from Deborah Kops how to Master GBS Dance Moves
SSOW Women's Day: How GBS Can Launch Your Career
March 24 by Sally Fletcher
SSOW Women's Day: How GBS Can Launch Your Career. A Journey of Growth, Leadership, and Transformation at Warner Bros
GCC Versus GBS
March 18 by Deborah Kops
Leading industry expert Barbara Hodge takes us through the differences and similarities between GCC and GBS
The Incredible Shrinking GBS
March 13 by Deborah Kops
Found out what's next for GBS with leading industry expert Deborah Kops
