The Shared Services and Outsourcing Network is an online news source for global business services executives and business leaders who leverage technology and best practices to improve operational efficiency. The site’s editorial team delivers the latest industry news, thought leadership, and analysis through written articles, webinars, white papers and in-depth market reports. 

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December 14, 2017 by Barbara Hodge
As with any change management, preparedness and planning are key. Here are some suggestions
Tags: intelligent automation | RPA | launching automation | robotics | tips on RPA
Editorial Team Shared Services & Outsourcing Network
How to optimize your global staffing footprint: A comparison of salary cost, talent availability, market saturation, skill sets, maturity, and recruitment growth trajectories
Tags: salary | labor cost | staffing | talent | benchmarking
December 12, 2017 by Barbara Hodge
Barbara Hodge, Editor
RPA is table stakes compared to the impact of transactional ‘greenlighting' via blockchain
Tags: blockchain | transactions | shared ledger | shared services | processing
December 4, 2017 by Priyanka Anand
Priyanka Anand
AI is at the top of the hype cycle right now, utilizing huge amounts of data and crunching it into something one can easily interpret or analyze
Tags: HR | AI | Ericsson | India | talent | algorithms
December 1, 2017 by Seth Adler
seth adler headshot
John Hopkins from Abbott Labs on global services process ownership
Tags: global process ownership | GPO | John Hopkins | SSON Podcast | Seth Adler
Shared Services & Outsourcing Network
It’s critically important for employers to react, but not overreact, to the #metoo movement
Tags: #metoo | sexual harrassment | sexual misconduct | harrassment | bullying | SSON | shared services
November 28, 2017 by Barbara Hodge
Barbara Hodge, Editor
To evaluate a good RPA solution, the important thing is to understand the difference between robotic automation tools
Tags: RPA | IA | tools | Fit for purpose | intelligent automation | technology | shared services | performance
November 28, 2017 by Seth Adler
seth adler headshot
One of the most exciting careers in this space – world-wide, Lean, Six Sigma – and now transformation! Meet Jon Theuerkauf
Tags: Jon Theuerkauf | BNY Mellon | transformation | shared services | Finance | automation | robots
November 21, 2017 by Kelly Switt
Kelly Switt
She's a doer. She's a communicator. And she's a busy body. That's what makes her strive for 'better' every day
Tags: Citi | Kelly Switt | Seth Adler | shared services and outsourcing network | SSON | podcast | Process Improvement | Service Delivery | automation
35 results
of 4