G6 North America 2013: Bob Cecil on Innovation

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Deborah Kops interviews KPMG's Bob Cecil at Shared Services & Outsourcing Week 2013 (North America).

Tags: G6 Bob Cecil Robert Cecil KPMG BPO trends BPO sourcing change Sourcingchange change management North America Business Process Outsourcing & Management Planning & Launching IT Data Management & Anlaytics

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