A New Services Triumvirate Powers Up Asia: Technology, Talent, and Data
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Across Asia, shared services continue to demonstrate robust and healthy growth rates. The Philippines, Malaysia and Singapore service delivery centres have grown at least five-fold since 2000. Malaysia is host to one third of the SSCs in the region, with the Philippines following closely behind.
This report looks at how the Asian service delivery market needs to power up on technology, talent and data.