A New Services Triumvirate Powers Up Asia: Technology, Talent, and Data

Add bookmark

Across Asia, shared services continue to demonstrate robust and healthy growth rates. The Philippines, Malaysia and Singapore service delivery centres have grown at least five-fold since 2000. Malaysia is host to one third of the SSCs in the region, with the Philippines following closely behind.

This report looks at how the Asian service delivery market needs to power up on technology, talent and data. 

Asia SSCs

[inlinead]

Latest Webinars

Smarter AP, Reduced Risk: How Medius uses AI to detect fraud and strengthen supplier engagement

2026-06-16

11:00 AM - 11:30 AM EDT

Suppliers want to know when they'll get paid. You want to know when they'll stop asking. By leveragi...

Beyond Engagement: Driving Behaviour at Scale with Employee Recognition

2026-06-03

11:00 AM - 12:00 PM AEST

Join experts from Achievers and Coles Group to learn how recognition drives behaviour change, aligns...

Automation You Can Audit: Invoicetrack

2026-06-03

02:00 PM - 02:30 PM BST

Most AP automation platforms handle the easy invoices: clean POs, standard formats, and matching lin...

Recommended