Virtual Shared Services – is it a Possibility?

Editor's note: I recently reread this article by Richard Alvarez that we posted online last year and felt that his comments regarding the launch of domestic (India-for-India, China-for-China, Malaysia-for-Malaysia) shared services were even more relevent right now. I am reposting it here. Shared Service and Outsourcing has been a huge success in the last two to three decades. Many service providers initially concentrated on the labour arbitrage and key accounts of multi-nationals to move...
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