Who is Developing the Technology behind New RPA-based Outsourcing Solutions?
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SSON is conducting a series of interviews with the RPA software developers who may be changing the service delivery landscape for good. Recently, Barbara Hodge spoke with Mihir Shukla, CEO and Co-founder of Automation AnywhereAs the services delivery industry grapples with the promise of process automation, buying into enhanced BPO offerings is only one of the options, albeit perhaps the least risky. But what about those shared services organizations that would like to go it alone? The ones who...
