Report: Modern Shared Services

Innovating and Enhancing Shared Services Delivery

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“It is now estimated that over 80% of Fortune 500 companies have implemented some form of shared services in their US operations.” - Deloitte
 
Today’s organizations are on the march to enhance their shared service centers (SSCs), or move to a large-scale global services model to gain further efficiencies and standardization across locations and activities. 
 
If you’re part of the 80%, then like them, you’re probably not all the way to achieving the full range of potential benefits. Our latest report looks into doing just that. 
 
Download the report to discover how to unlock greater value from your SSC and learn about:
  • Digitization Comes to Shared Services 
  • Spotlight on SSCs: Fast Facts 
  • 4 Signs That You’re Ready For a Shared Services Upgrade 
  • 5 Technologies to Improve SSC Performance 
  • 7 Strategies to Enhance SSC Performance Maturity
  • SunTrust’s Journey to Improved SSC Efficiency

Latest Webinars

Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age

2026-02-26

10:00 AM - 11:00 AM EST

As shared services and GBS organizations take on broader mandates and higher transaction volumes, th...

How Agentic “AI Colleagues” are Transforming Shared Services

2026-02-25

11:00 AM - 11:45 AM EST

Shared services teams are being asked to cut costs, accelerate response times, and improve employee...

Craft a Right-fit Target Operating Model for Finance with aTOM

2026-02-11

12:00 AM - 12:00 AM GMT

The Finance function today is rich with potential — but much of that potential is trapped in fragmen...

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