Technology Solutions are Driving Malaysian Shared Services Centres into the Future

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In this exclusive report by SSON's Barbara Hodge, practitioners from Maybank, DHL, AirAsia and Sime Darby share some of their most significant technology implementations – including robotic automation, mobile and self-service applications – and explain their impact.

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June 8 - 10, 2026

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HR Shared Services & Outsourcing Week

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Agentic & Applied AI for the Enterprise

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Human-in-the-Loop: AI for Connected Record-to-Report

11 June, 2026

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Human-in-the-Loop: AI for Connected Record-to-Report

Smarter AP, Reduced Risk: How Medius uses AI to detect fraud and strengthen supplier engagement

16 June, 2026

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Smarter AP, Reduced Risk: How Medius uses AI to detect fraud and strengthen supplier engagement

The Power of Thinking Differently: Why Process Mapping Falls Short in the Age of Agentic AI

18 June, 2026

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The Power of Thinking Differently: Why Process Mapping Falls Short in the Age of Agentic AI

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Germany’s 1 January 2027 E-Invoicing Deadline: Timely Guidance for Time-Crunched Leaders

2026-07-30

03:00 PM - 03:45 PM CET

Germany's phased e-invoicing rollout has now entered the final stretch. The 1 January 2027 move to...

Germany’s 1 January 2027 E-Invoicing Deadline: Timely Guidance for Time-Crunched Leaders

How AI-Native Accounts Payable Is Changing the Finance Function

2026-07-21

11:00 AM - 11:45 AM EDT

AI-native AP is transforming finance – preventing exceptions, improving supplier relationships, and...

How AI-Native Accounts Payable Is Changing the Finance Function

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

2026-07-20

11:00 AM - 12:00 PM EDT

Explore why shared services transformations stall and how to overcome change fatigue, align teams an...

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

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