Tools & Templates for Shared Services and Outsourcing

We receive numerous requests from members for help in designing, managing, measuring, and benchmarking their shared services. Many of these requests relate to business process outsourcing, where the integration of a third party can cause concerns regarding processes management and control. Others relate to scorecards, risk assessment, planning & launching, etc. That’s why we have put together a comprehensive list of resources to help guide you into the new year. Human Resour...