How to Keep "Delivering More" In Shared Services

We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

Contributor: Abhishek Kishore Gupta, Shared Services and BPO practitioner

Cost savings from labor arbitrage and consolidation synergies were traditionally top drivers for establishing Shared Services Centers.

However, these benefits identified during setup diminish after a few years of operations – which leaves the SSC with the challenge of how to continuously evolve its capabilities.

4 tips on how to make "Innovating" and "optimizing" part of your modus operandi.