Just launched: SSON’s 2018 State of the Shared Services Industry Survey

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We have just posted our annual State of the Shared Services and Outsourcing Industry Survey online – and now we hope you will join hundreds of your peers in providing feedback about the direction of your industry.

This survey comes at a pivotal moment for the Shared Services industry: automation replaces labor arbitrage, real-time reporting is becoming a fact, and data analytics is delivering the added "wow" factor. So where does that take you?

Please take the survey now to identify the future of the SSO model. This is your opportunity to have your voice heard as part of the biggest global survey of Shared Services professionals.The report will be published in January 2018 and all participants will be the first to receive a copy.

Plus, we will be drawing one name from all participants on Friday, December 8: the lucky winner will get a free 6 month Premium Subscription to SSON Analytics, SSON's global data centre (value of US$1599/year).

Note: this survey is for inhouse practitioners only – not BPO or technology solution providers.

Take the survey below, or here


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