Postcard From Amsterdam: SSOW 2011
For me the most remarkable comment in three days of discussions at this year's SSOW event in Amsterdam came from George Connell, telling the story of Shell's success in its global shared services strategy.
It was almost an aside - but it perfectly captures the significance of the global business services revolution that is underway.
It was this: an internal announcement from the Shell CFO that a future CFO will be expected to have spent a significant part of his or her career in one of the...
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