Postcard From Amsterdam: SSOW 2011

Mike Gammage
Posted: 07/09/2012

For me the most remarkable comment in three days of discussions at this year's SSOW event in Amsterdam came from George Connell, telling the story of Shell's success in its global shared services strategy. It was almost an aside - but it perfectly captures the significance of the global business services revolution that is underway. It was

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Mike Gammage
Posted: 07/09/2012

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