Procurement BPO – Be Careful What You Sow (And Who Sows It)!
Read Spend Matters and HfS’ latest analysis (authored by collectively by Jason Busch and Phil Fersht) of the procurement BPO market:
Designing an Optimal Procurement BPO Program: Process Expertise and Realized Improvement
Tips for Making the Promised BPO Benefits Real – Alignment, Focus and Integration – Jason Busch and Phil Fersht Apply Lessons From Dating and Marriage to Procurement BPO
Before we get on with the substance of this column, I want to point out that t...
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